Where is my order?
Order turnaround is usually 2 weeks (14 DAYS) from the date of purchase- not including weekends and bank holidays- however may take longer in rare circumstances! It may also be quicker than this too!
This means that from the date of your purchase, you will get a shipping notification within the turnaround period. This does not mean that you will definitely receive your order within that time however. Once the order is out of my hands, I no longer have control of when orders will arrive.
Please be patient with me and the postal systems around the world. We are all trying our best :)
From the 1st of July 2021, new EU regulations were put into place. Customs duties may be imposed at the point of crossing a national border, therefore meaning you may have to pay a custom fee upon receiving your order. Please bare this in mind if you are ordering from outside the UK.
If you have any questions regarding an order, you can pop me an email at firstname.lastname@example.org